Privacy Policy

Last Updated: September 25, 2026

This Privacy Policy describes how Cierto Marketing ("Company," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website, interact with our online advertisements, or utilize our marketing services, client portals, and automated lead capture systems (collectively, the "Services").

By using our website or Services, submitting your information, or interacting with our lead capture tools, you consent to the data practices described in this policy.

1. Information We Collect

We collect information directly from you, automatically through your interaction with our digital channels, and from third-party sources.

A. Information You Provide Directly

• Contact Data: Name, email address, phone number, mailing address, and business details when you fill out forms, schedule a consultation, or request information.

• Account & Payment Data: Billing details, business address, and payment information processed through secure third-party payment processors (e.g., Stripe) when purchasing services.

• Communication Data: Information provided when communicating with us via email, SMS, dynamic web chat, dynamic AI lead forms, or phone calls.

B. Information Collected Automatically

When you visit our website or interact with our ad campaigns, we automatically log:

• Device & Usage Info: IP address, browser type, operating system, referring URL, pages viewed, time spent on pages, and links clicked.

• Tracking Technologies: Cookies, web beacons, and tracking pixels (such as Meta Pixel and Google Tag Manager) used to analyze site traffic, measure ad campaign performance, and deliver retargeting ads.

2. How We Use Your Information

We use the information we collect for the following business purposes:

• Delivering Services: Fulfilling marketing campaigns, managing ad accounts, setting up software integrations, and routing leads to sales teams.

• Automated Lead Capture & Communication: Operating AI-driven messaging tools, dynamic web chat, automated SMS reminders, and email workflows to qualify and follow up with prospective clients.

• Campaign Optimization & Analytics: Measuring advertising effectiveness, performing conversion rate optimization (CRO), and improving site layout and functionality.

• Client Relationship Management: Sending invoices, service updates, account notifications, and marketing communications regarding new offerings.

• Legal & Security Compliance: Preventing fraudulent activities, protecting against cybersecurity threats, and fulfilling statutory or contractual obligations.

3. Text Messaging (SMS) & TCPA Compliance

If you provide your mobile phone number through any of our web forms, landing pages, or AI chat widgets, you explicitly consent to receive transactional and promotional text messages from Cierto Marketing.

• Consent: Consent to receive text messages is not a condition of purchasing any goods or services.

• Frequency: Message frequency varies depending on your interaction with our campaigns. Message and data rates may apply.

• Opt-Out: You can opt out of receiving SMS communications at any time by replying STOP to any text message. Reply HELP for support.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We share information only under the following limited circumstances:

• Service Providers & Subprocessors: We share data with trusted third-party service providers that assist in operating our business, including website hosting platforms, CRM systems (e.g., GoHighLevel), cloud storage providers, payment gateways, and AI API processors.

• Advertising & Analytics Partners: We share campaign interaction data with platforms like Meta, Google, and TikTok to track ad performance and run remarketing ads.

• Client Directives: When generating leads for our business clients, captured lead details are routed directly to the designated client’s CRM or sales system.

• Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Cierto Marketing, our clients, or the public.

5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to collect performance data and tailor your experience.

• Essential Cookies: Necessary for the basic functionality of our website.

• Analytics Cookies: Help us understand visitor behavior and traffic sources.

• Marketing/Pixel Cookies: Used to display targeted advertising based on your prior browsing history.

You can adjust your browser settings to refuse or delete cookies. However, disabling cookies may impact certain features or functions on our website.

6. Your Data Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we update or correct inaccurate personal data.

• Deletion ("Right to be Forgotten"): Request that we erase your personal data, subject to legal retention obligations.

• Opt-Out of Marketing: Unsubscribe from promotional emails at any time using the "Unsubscribe" link at the bottom of our emails, or reply "STOP" to SMS messages.

To exercise any of these rights, please submit a written request to us at [email protected].

7. California Privacy Rights (CCPA / CPRA Notice)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• The right to know what personal information is collected, used, disclosed, or sold.

• The right to opt out of the sale or sharing of your personal information (Note: Cierto Marketing does not sell personal data).

• The right to non-discrimination for exercising your privacy rights.

8. Data Security

We implement reasonable technical, administrative, and physical security measures to safeguard your personal information against loss, theft, unauthorized access, disclosure, or alteration. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

9. Third-Party Websites

Our website and landing pages may contain links to third-party websites, tools, or applications. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policy of any third-party website you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technological updates. Any modifications will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

• Company Name: Cierto Marketing

• Email: [email protected]

• Website: https://ciertomarketing.com